Legal notice

This website is operated by Ottön Collection.

For questions about orders, products, shipping, returns, refunds, product safety, privacy, or general customer support, you may contact us using the information below:

E-mail: info@ottoncollection.com

Phone: +34 626 18 71 16

Business Address: Calle del Acero 1, 06800 Mérida (BA), Spain

Website: ottoncollection.com

Customer support is generally available Monday through Friday, from 9:00 a.m. to 5:00 p.m.(CET), excluding public holidays in Spain.

We aim to respond to customer inquiries within 1-3 business days.

For order-related inquiries, please include your order number, full name, delivery address, and a clear description of your request.